Help centre
Find Quick Answers, Step by Step
Short, friendly guides for the things people ask us most — from booking to settlement.
Quick support
What Do You Need Help With?
Choose a common task or browse the answers below. Each guide is written around a real freight journey.
Book a Truck
Vehicle selection, quotation and confirmation.
Track a Shipment
Check the current trip milestone and status.
Documents & POD
Understand delivery proof and trip records.
Roadside Support
Get help when a truck stops mid-trip.
Frequently needed guidance
8 answersShare the pickup and delivery cities, vehicle type, material, approximate weight and pickup date. Our team reverts with suitable verified truck options. You can also call us to complete the booking on the phone.
Rates depend on distance, vehicle type, material, weight, fuel prices, tolls and season. We share a clear quotation before you confirm the vehicle.
Share your booking mobile number or trip ID and follow the trip through clear milestones — assigned, loaded, in transit, delivered and settled.
Use the transporter registration page to share your details and vehicle documents. Our team verifies the documents and completes your onboarding.
Call the support channel. We coordinate nearby mechanics, towing and spares so the vehicle gets moving again with minimal delay.
The proof of delivery is captured digitally at the destination and attached to the trip record. Customers and transporters can review and approve it online.
Payment normally follows POD approval. The payment-status page explains the process and every state a payment can be in.
Yes — cancellations follow the cancellation policy shared at booking. Contact the support team and they will guide you through the process.
Still need help?
Reach a real support person for your trip.
Share the relevant booking or vehicle details for faster assistance.Ready to Move Your Goods?
Share your route and load details to receive suitable truck options and a freight quotation.